Shipping Policy - Fine Jewelry US Direct
Shipping Methods and Costs
At Fine Jewelry US Direct, we offer several shipping options to ensure your jewelry arrives safely and on time within the United States.
Ground Shipping
- Cost: Free
- Tracking: Provided
- Signature Required: No
2-Day Shipping + Signature
- Cost: $24.00
- Tracking: Provided
- Signature Required: Yes
Overnight Shipping + Signature
- Cost: $75.00
- Tracking: Provided
- Signature Required: Yes
Order Processing Time
Orders placed by 6:00 p.m. Central Standard Time (CST) will be processed and shipped the next business day. Orders placed after 6:00 p.m. CST will be processed and shipped on the second business day.
Shipping Timeframes
Non-Ring Items: In stock and ship within 1-2 business days. Rings: Ship within 1-4 business days depending on the item. Some sizes are in stock, while others need resizing.
Please Note:
- The day you place the order does not count as the first business day.
- For example, if you place an order on Monday, it will ship on Tuesday or Wednesday.
- If you place an order on Friday, it will ship on Monday or Tuesday.
- We are closed on weekends.
Shipping Carriers
We use USPS, UPS, and FedEx to ensure your order arrives safely and on time.
Tracking Your Order
A tracking number will be provided for all shipping methods once your order has been shipped. You can use this tracking number to monitor the status and location of your shipment. Check your order status on our website through our chatbot. We take great pride in our customer service.
Contact Information
For any questions or concerns regarding our shipping policy or your order, please contact us at:
Email: support@finejewelryusdirect.com Phone: 409-420-2280
We are committed to providing exceptional customer service and ensuring your jewelry arrives promptly and securely.